While we strive to ensure accuracy, please note that we are unable to take responsibility for any incorrect information provided at checkout. It's essential to review your details carefully before finalising your order.

If an item is sent to an incorrect address due to user error, we are unable to oblige requests for re-sending the item to an alternate address at our expense. We kindly ask for your understanding in this matter.

When it comes to the delivery of your order, we aim to deliver it to you as quickly as possible. Although orders generally take up to a maximum of 7 days for delivery, we always make an effort to get your order to you sooner, whenever feasible. However, please note that in the event of a delay in delivery, it does not constitute a failure of our agreement. We appreciate your patience and cooperation in such situations.

While we take utmost care to ensure the safe delivery of your items, it's important to note that once the delivery has taken place, we cannot accept liability for any loss or damage that may occur. We understand that incidents like theft, loss, or damage can be frustrating, but we kindly request your understanding that such occurrences fall outside our control.

We value your support and want to ensure a positive shopping experience for you. If you have any questions or concerns, please don't hesitate to reach out to our customer support team. We are here to assist you and provide any necessary assistance.